Introduction

At QuietSpring ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (quietspring.sbs), use our services, or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Last updated: May 1, 2024

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our website, and information from third parties.

Personal Data You Provide to Us

We may collect the following types of personal data when you interact with our website, services, or communications:

  • Identity Information: Name, gender, date of birth
  • Contact Information: Email address, phone number, mailing address
  • Transaction Information: Details about purchases, services, or bookings
  • Communication Information: Information you provide when contacting us, including the content of your messages
  • Marketing Information: Your preferences regarding receiving marketing communications
  • Feedback Information: Reviews, testimonials, and other feedback you provide

Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including:

  • Technical Information: Internet protocol (IP) address, browser type and version, operating system, device information
  • Usage Information: Pages visited, time spent on pages, links clicked, and other actions taken on our website
  • Location Information: General geographic location based on IP address
  • Cookie Data: Information collected through cookies and similar technologies

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services, including processing transactions and bookings
  • To communicate with you about our services, respond to inquiries, and provide customer support
  • To personalize your experience and deliver content relevant to your interests
  • To improve our website, services, and business operations
  • To send you marketing communications about our products, services, and promotions (with your consent where required by law)
  • To protect our rights, property, and safety, and the rights, property, and safety of others
  • To comply with legal obligations and resolve disputes

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. Cookies are small data files that are placed on your device when you visit a website, which allow us to collect information about your use of our website.

We use the following types of cookies:

  • Essential Cookies: These are necessary for the website to function properly and cannot be switched off.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: These enable us to personalize content for you, greet you by name, and remember your preferences.
  • Targeting Cookies: These record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety; our customers; or others, including for fraud protection.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Erasure: You have the right to request that we delete your personal data in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal data to you or a third party in a structured, commonly used, machine-readable format.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances.
  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances by applicable law.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This privacy policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

QuietSpring
5 Jasmine Forges
Patelborough, LS26 8UF
United Kingdom
Email: [email protected]
Phone: +447241391594